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Phone number Hours of operation
If you are a member of a Group Benefits plan
1-800-361-6212 8 a.m. - 8 p.m., ET
Monday to Friday
If you are a member of a Group Retirement Services plan
1-866-733-8612 8 a.m. - 8 p.m., ET
Monday to Friday
If you have insurance or investments purchased through an advisor
1-877-786-5433 8 a.m. - 8 p.m., ET
Monday to Friday

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